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The Business of a Clinic (BOAC)
The Business of a Clinic (BOAC) is a podcast for private healthcare leaders who want to run not just a great clinic, but a great business. Each episode explores the overlooked commercial side of healthcare — how to grow revenue, improve patient retention, fill empty calendars, and build high-performing front-office teams.
Hosted by the team at Coherent and led by founder Jared Aaron, we sit down weekly with clinic owners, practice managers, and industry experts to unpack the real challenges behind no-shows, cancellations, and disengaged patients, and share practical frameworks and playbooks that any clinic can apply.
If you’re a private healthcare operator such as dentist, aesthetic practitioner, chiropractor, physio, or private GP looking to bridge the gap between excellent care and effective business operations, this is your roadmap to running a clinic that thrives — for your patients, your staff, and your bottom line.
The show is hosted by Coherent: Coherent Healthcare is a Clinic Revenue Winback company, helping private healthcare practices unlock hidden revenue. By rebooking no-shows, cancellations, and lapsed patients — and by simplifying how clinics collect payments — Coherent enables practitioners to fill their diaries, improve cashflow, and focus more on patient care.
The Business of a Clinic (BOAC)
Latest Episodes
Good Ethics, He Says, Is How You Win Bigger Returns | David Porter, Apposite Capital, BOAC #49
In this episode of The Business of a Clinic, Jared speaks with David Porter, Partner at Apposite Capital, a healthcare-focused private equity firm investing across healthcare services, life sciences, social care, diagnostics, tools, an...
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The Human Side of Selling and Scaling a Clinic | Teresa Harvey #48
In this episode of The Business of a Clinic, Jared speaks with Teresa Harvey, an osteopath based in Glasgow who has spent 30 years in clinical practice and built a four-clinic osteopathy group in Scotland, which she has recently sold t...
From Mount Everest to Building One of the UK’s Largest Physio Groups | Tim Allardyce #47
In this episode of The Business of a Clinic, Jared speaks with Tim Allardyce, UK-based physiotherapist, osteopath, founder of Surrey Physio Group, and clinical director of Rehab My Patient.Tim’s story moves from pri...
From the British Army to Building a £24M Dental Group | Mark Aichroth #46
Can a dental practice owner sell part of their business without surrendering its culture, identity or day-to-day control?In this episode of The Business of a Clinic, Jared Aron speaks with Mark Aichroth, co-founder and CEO of De...
Why Clinics Break Invisibly: Excel, Front Desks & AI Receptionists | BOAC #45
In Episode 45 of The Business of a Clinic, Jared Aron, founder of Coherent, explores why the business side of healthcare is still so operationally fragile.Jared begins with a story from his own clinic: four separate systems, non...