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The Business of a Clinic (BOAC)
The Business of a Clinic (BOAC) is a podcast for private healthcare leaders who want to run not just a great clinic, but a great business. Each episode explores the overlooked commercial side of healthcare — how to grow revenue, improve patient retention, fill empty calendars, and build high-performing front-office teams.
Hosted by the team at Coherent and led by founder Jared Aaron, we sit down weekly with clinic owners, practice managers, and industry experts to unpack the real challenges behind no-shows, cancellations, and disengaged patients, and share practical frameworks and playbooks that any clinic can apply.
If you’re a private healthcare operator such as dentist, aesthetic practitioner, chiropractor, physio, or private GP looking to bridge the gap between excellent care and effective business operations, this is your roadmap to running a clinic that thrives — for your patients, your staff, and your bottom line.
The show is hosted by Coherent: Coherent Healthcare is a Clinic Revenue Winback company, helping private healthcare practices unlock hidden revenue. By rebooking no-shows, cancellations, and lapsed patients — and by simplifying how clinics collect payments — Coherent enables practitioners to fill their diaries, improve cashflow, and focus more on patient care.
The Business of a Clinic (BOAC)
Latest Episodes
The Next AI Advantage in Healthcare Starts With Clean Data | Pablo Perea at GoHub Ventures, BOAC #60
What does healthcare AI look like 12, 24 or 36 months before it reaches the mainstream?Pablo, partner at GoHub Ventures, joins Jared to explain how an early-stage investor thinks about the next generation of digital health compani...
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He Went From Vet Hospitals to Running a 130-Office Dental Group | Dave Gaspar, BOAC #59
In this episode of The Business of a Clinic, Jared speaks with Dave Gaspar, CEO of SmilePartners, a dental support organisation with 130 offices across seven states.Dave’s career has taken him across two different but surprising...
Why Dentistry Should Never Become a Commodity | Steven Lynch, BOAC #58
In this episode of The Business of a Clinic, Jared speaks with Steven Lynch, CEO of Total Dental Ireland.Steven’s route into dental group leadership was not conventional. He began in accounting and finance, trained as a chartere...
He Learned How to Grow a Clinic From a Fruit & Veg Stall | Jonathan Shearer, BOAC #57
In this episode of The Business of a Clinic, Jared speaks with Jonathan, a podiatrist, clinic leader, and director of a podiatry and sports therapy practice near Birmingham.Jonathan’s journey into podiatry started unusually earl...
He Built 80 Dental Practices Without Taking Away Autonomy | Lane Theriault, BOAC #56
In this episode of The Business of a Clinic, Jared speaks with Lane Theriault, CEO of Independence Dental.Lane started his career as an investment banker at Citigroup before moving into dental consolidation. After helping launch...